Tenants
The happiness of our tenants is as important as the happiness of our landlords! We want to make sure you are informed, you know how to receive help when needed and you are safe and happy in your tenancy.
For urgent repairs list please click here.
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What Our Clients Say
Smart Property Manager has assisted us in renting out our investment property which was purchased through their sister concern VIP Consulting. John, David and their team provided the service with a high degree of professionalism. The important thing, we would like to say about them is that they treat you like their own family and not simply as a client. If anyone is looking for real estate related service, we would happily recommend VIP Consulting and SMART Property Manager as their first option.
The process of buying a property and then renting it out under the management of Smart Property Manager has been an excellent experience! The absolute professionalism and care displayed during this time has been exemplary! A big thank you to David! If anyone is planning to buy or rent there is no better firm to go to!
Wish the team the very best and more success!
I engaged Smart Property Manager on a recommendation to assist in renting out my investment property and what a great decision it was for me. This is a highly experienced outfit, with incredible attention to detail and a focus on high quality customer service. Matt (as my key PM) was able to rent out my apartment out to a great quality tenant during the height of the pandemic in ten days, which was amazing. Matt is extremely responsive, has a lovely manner and was able to get me a fantastic result. I feel like I can trust these guys 100% and am very comfortable leaving my property in their trademark capable hands. Thanks guys, great job!
Landlord: Kellee W – Flemington 09/06/2020
Christie Vessor from Smart Property has recently managed the changeover of tenant in my rental property. On the day the current tenant gave notice she was in touch, bringing me up to speed on the matter and providing an action plan to find a new tenant. She gave sound input on the appropriate rental figure and then got to work getting it advertised (that same day). By the following Saturday she had negotiated with the outgoing tenant and had arranged times for inspections. The property was quickly let and I now have a new tenant on a 12 month lease. Throughout this process, Christie has kept me informed and has demonstrated an excellent understanding of the rental market. What could have been a stressful event for me has run extremely smoothly and I have not had to endure any loss of rental income. This has been a fantastic result in difficult times.
I just wanted to quickly send you a message to say how lovely it was to meet you this morning and to THANK YOU for our goodie bag!
Matt and I are beyond appreciative and can’t wait to move into our new little home.